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What if you cannot pay your energy bill?
Bills for gas and electricity must be paid. If you do not pay your energy bills on time, your energy supplier and your network operator will follow a fixed procedure.
This procedure ensures
- that your electricity and gas for household usage are not immediately disconnected
- that you are given several opportunities to solve your payment problems, e.g. by means of an instalment plan or a prepayment meter (Dutch: budgetmeter).